Company story

Founded to combat London’s rising crime (up 8% in risk scores recently), we specialize in resident-funded patrols.

  • Ex-Police Officers: Bringing law enforcement experience, risk assessment skills, and crisis management.

  • Security Specialists: Expertise in surveillance, access control, and security systems management.

  • Crisis Management Experts: Skilled in de-escalation techniques and emergency response.

  • Community Engagement Professionals: Experience in building relationships with local residents and businesses.

  • Risk Assessment Analysts: Skilled in identifying vulnerabilities and implementing mitigation strategies.

  • Training and Tactics Experts: Providing training in patrol procedures, safety protocols, and conflict resolution.

Privacy Policy

Last Updated: 15 August 2025

Welcome to Secure London, powered by On The House Limited. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (securelondon.co.uk) or interact with our services, including our waitlist feature.

Who We Are

Secure London is a service operated by On The House Limited, a company registered in the United Kingdom. Our registered office is at 89 Fleet Street, London EC4Y 1DH. You can contact us at info@securelondon.co.uk or by writing to the above address.

What Data We Collect

We may collect the following personal data when you use our website:

  • Email Address: Provided when you join our waitlist.
  • Postcode: Submitted to help us assess service availability in your area.
  • Website Usage Data: Information such as your IP address, browser type, and pages visited, collected via cookies.

How We Use Your Data

We use your personal data for the following purposes:

  • To manage your waitlist registration and notify you about service launches in your area.
  • To analyse website usage and improve our services.
  • To comply with legal obligations, such as responding to law enforcement requests. We do not sell or share your data with third parties for marketing purposes without your consent.

Legal Basis for Processing

We process your data based on:

  • Consent: When you voluntarily provide your email and postcode via the waitlist.
  • Legitimate Interests: To improve our website and services, ensuring they meet your needs as a potential customer.

How We Protect Your Data

We implement appropriate technical and organisational measures to secure your data, including encryption and restricted access controls. However, no online transmission is fully secure, and we cannot guarantee absolute protection.

Data Sharing

We may share your data with:

  • Service providers who assist us (e.g., IT support or email marketing platforms), under strict confidentiality agreements.
  • Law enforcement or regulatory bodies if required by law.

Your Rights

Under UK data protection laws, you have the right to:

  • Access the data we hold about you.
  • Request correction or deletion of your data.
  • Object to or restrict processing.
  • Withdraw consent at any time (this will not affect the lawfulness of processing before withdrawal).

To exercise these rights, contact us at info@securelondon.co.uk or 89 Fleet Street, London EC4Y 1DH.

Data Retention

We keep your data only as long as necessary to fulfil the purposes outlined, typically until you are notified of service availability or you request deletion, unless longer retention is required by law.

Cookies

Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.

Contact Us

If you have questions or concerns about this policy, please email info@securelondon.co.uk or write to us at 89 Fleet Street, London EC4Y 1DH. You can also lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Thank you for trusting Secure London, powered by On The House Limited, with your information.